Background information about the job or company (e.g., role context, company overview)

At FLY ALS, our mission is clear: to provide our esteemed customers with flight services that are not just reliable but elevate the entire journey to new heights. Our dedicated staff is the heart of our operations, always ready to serve you with a smile, ensuring that every moment of your flight experience with us is not just a trip but a memorable adventure...

Role Profile

We are seeking a professional, organized, and customer-focused Receptionist | HR Assistant to serve as the first point of contact for visitors, clients, and employees while providing administrative and human resource support. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the reception and supporting HR and executive office functions.

Responsibilities or duties

• Serve as the first point of contact for visitors, clients, and staff.
• Operate the switchboard by answering, screening, and directing calls.
• Receive, sort, and distribute mail, courier deliveries, and official documents.
• Maintain a clean, organized, and professional reception area.
• Schedule meeting rooms and coordinate meeting logistics, including refreshments where required.
• Provide administrative support to the HR Department and Executive Offices.
• Prepare correspondence, reports, presentations, and meeting minutes.
• Maintain filing systems, attendance records, and HR documentation.
• Assist with HR administration, including employee records and onboarding activities.
• Liaise with staff, suppliers, and external stakeholders.
• Comply with company health, safety, and security requirements.

Qualifications or requirements (e.g., education, skills)

• Diploma in Front Office Management, Human Resource Management, or a related field. A bachelor's degree is an added advantage.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment.
• Excellent communication, interpersonal, and organizational skills.
• Strong customer service orientation and professional appearance.
• Ability to multitask, prioritize work, and maintain confidentiality.
• Proactive, resourceful, and detail-oriented.

Experience needed

• At least 2 years' experience as a receptionist, front office representative, or HR Assistant.

• Serve as the first point of contact for visitors, clients, and staff.
• Operate the switchboard by answering, screening, and directing calls.
• Receive, sort, and distribute mail, courier deliveries, and official documents.
• Maintain a clean, organized, and professional reception area.
• Schedule meeting rooms and coordinate meeting logistics, including refreshments where required.
• Provide administrative support to the HR Department and Executive Offices.
• Prepare correspondence, reports, presentations, and meeting minutes.
• Maintain filing systems, attendance records, and HR documentation.
• Assist with HR administration, including employee records and onboarding activities.
• Liaise with staff, suppliers, and external stakeholders.
• Comply with company health, safety, and security requirements.

• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment.
• Excellent communication, interpersonal, and organizational skills.
• Strong customer service orientation and professional appearance.
• Ability to multitask, prioritize work, and maintain confidentiality.
• Proactive, resourceful, and detail-oriented.

• Diploma in Front Office Management, Human Resource Management, or a related field. A bachelor's degree is an added advantage.